Delivery & Returns

We design each piece with exacting standards and care. Our delivery and exchange policy reflects this approach: transparent, responsible, and respectful of craftsmanship.

Upcycled parts

Free delivery is offered in Europe for all upcycled parts.

Each creation is unique and carefully prepared in our workshop before shipping. A tracking number is provided as soon as the item is sent.

Upcycled haberdashery

(Fabrics, supplies, materials)

Delivery charges are fixed at €4.95 for this category.

This rate ensures that the shipment is protected and carefully prepared while maintaining a fair price for these items sold by the meter or individually.

The fees are calculated automatically at checkout.

Digital products

Digital patterns are digital products.

  • No delivery fees

  • No shipping delays

  • Immediate download after payment confirmation

An email containing the download link is sent automatically after your order.

Delivery area

Free delivery applies to countries located in Europe.

For any request outside Europe, you can contact us before placing your order to explore shipping options.

Preparation times

The upcycled parts are shipped within a few business days.

Each order is prepared individually, with special attention paid to folding, protection and packaging.

Digital products are accessible immediately after purchase.

Returns & Exchanges

Our positioning

Our upcycled pieces are unique or produced in very small series.
In a responsible approach and to avoid unnecessary transport, returns and exchanges are not permitted.

We invite you to carefully review:

  • The size guide

  • The precise measurements indicated in each product description

  • Detailed descriptions

If you have any doubts before purchasing, we remain available to advise you.

A solution in case of sizing error

If, despite these precautions, the item is not suitable, we offer you, as a courtesy:

A discount voucher valid on the entire site.

This voucher is:

  • Valid only once

  • Non refundable

  • Usable on a future order

This solution helps support more conscious consumption while offering you an alternative.

Digital products

In accordance with current regulations, digital products (digital patterns) are neither refundable nor exchangeable after download.

Any questions?

We are available for any additional questions before you place your order.
Personalized support often helps to avoid any hesitation.